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Home > Customer Service > cancellation Policy

Cancellation, No-Show, Late Arrivals And Early Departures

A:		50% of the accommodation charged on the booked meal plan for the whole period of the reservation if a written cancellation notice is received within:
		- 45 to 23 days before the expected date of arrival during November to April. - 23 to 15 days before the expected date of arrival during May to October.

B:		100% of the accommodation charged on the booked meal plan for the whole period of the reservation if a written cancellation notice is received within:
		- 22 to 01 days before the expected date of arrival during November to April. - 14 to 01 days before the expected date of arrival during May to October.

* No-shows: 100% charge for booked plan with arrival transfer.
* Late Arrivals and Early Departures: 100% charge of the total stay booked.

NB: Bookings cancelled one day before or on the arrival date will be considered as No-Shows. Any change of names and arrival date will be treated as cancellation

Release periods

* May to October : 23 days.
* November to April : 45 days.
* Cancellations policy will remain same as above, unless otherwise specified in the given resort rate sheet.

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